⚠️ TEMPLATE, this text must be reviewed by a lawyer and completed with the company's real details before the site goes live.
1. Who processes your data
The data controller is [COMPANY], company number [UIC], with its registered address at [ADDRESS]. You can contact us at [EMAIL] or on [PHONE].
2. What data we collect
- Data you provide through the contact form: name, phone, email, city/area and the content of your enquiry.
- Technical data when visiting the site: IP address, browser and device type, pages viewed.
- Data required to perform the contract: property address and billing details.
3. Why we use it
- To answer your enquiry and prepare a quote, on the basis of your consent and steps taken at your request prior to entering into a contract.
- To perform the service contract and issue accounting documents, on the basis of contract performance and legal obligation.
- To analyse site traffic, only after your explicit consent via the cookie banner.
4. How long we keep it
Enquiries that do not lead to a contract are kept for up to 12 months. Accounting documents are kept for the statutory period, up to 10 years. Cookie data is kept for the period stated in the consent banner.
5. Who we share it with
We do not sell or rent your personal data. Access is limited to suppliers who serve us technically (hosting, email, accounting), bound by a data processing agreement.
6. Your rights
- The right to access the data we hold about you.
- The right to rectification of inaccurate data.
- The right to erasure (the right to be forgotten).
- The right to restrict processing and the right to object.
- The right to data portability.
- The right to withdraw your consent at any time.
- The right to lodge a complaint with the Commission for Personal Data Protection (kzld.bg).
To exercise your rights, write to [EMAIL]. We respond within one month.
7. Cookies
The site uses strictly necessary cookies to function and, only with your consent, analytics and marketing cookies. You can change your choice at any time from the cookie banner.